Australia's Import Experts β€” Licensed Customs Broker

You've found the right people.
We'll handle the rest.

Trusted freight forwarding and customs experts since 1996.

Sea freight, air freight, customs clearance and storage β€” handled from start to finish, without delays or surprises.

Talk to a freight expert β†’ πŸ“ž Call +61 3 9746 1133
Shipping containers at port Cargo aircraft loading Freight warehouse
29Years in operation
600containers shipped per year
100+Global agents
40+Countries served

Every freight challenge,
one trusted partner

From a single customs declaration to a chartered vessel β€” we handle the complexity so you don't have to.

Sea freight containers
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Freight Forwarding

Sea freight, air freight and land transport managed from start to finish. Bookings, documentation, insurance and tracking β€” all handled.

Customs documentation
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Customs Clearance

Licensed brokers with nearly three decades of experience. Import and export declarations, duty classification and quarantine β€” including complex cargo.

Warehouse and Third-Party Logistics storage
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Storage & Warehousing

Short and long-term storage, pick and pack, and distribution. Complete solutions for goods once they arrive in Australia.

Procurement and quality control
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Procurement & Quality Control

Long-standing supplier relationships mean first access to the best deals. All goods checked against your specifications before shipping.

When standard freight
isn't good enough

The jobs that needed experience, relationships and problem-solving β€” not just a booking system.

Heavy machinery transport
30t each β€” USA to Melbourne
Boeing β€” Melbourne

Six oversized autoclaves. Chartered vessel. Private port. Delivered on time.

When Boeing's Melbourne facility needed six new autoclaves from the USA β€” each weighing 30 tonnes and too large for standard trucks β€” Semtec chartered a vessel, coordinated discharge at a private port using specialised cranes, and managed the full ground transport. Every autoclave delivered on time and on budget, without damage.

Plant materials
2 months of planning before first shipment
Bunnings

Quarantine-restricted plant materials. Two months of planning. Zero incidents.

When Bunnings wanted to import peat moss and mulch, they faced Australian quarantine requirements that standard freight forwarders couldn't navigate. Semtec worked closely with manufacturers to qualify the products for Australian entry β€” two months of detailed planning before the first order, and every shipment cleared without incident.

Air freight
300t in 6 months
Major Retailer

300 tonnes of product. Six months. A daily airline allocation nobody else could secure.

When the loom band craze hit in 2014, retailers worldwide were scrambling for supply. Semtec secured a daily airline allocation through close relationships with Chinese carriers β€” shipping over 300 tonnes of product in less than six months. Sea freight would not have met the timeline. The allocation made the difference.

Tell us what you're moving

Complicated cargo, tight deadlines, or a first-time import β€” we'll give you honest advice and a clear quote within one business day.

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WhatsApp Steve β€” 24/7+61 407 444 444
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Office hoursMonday – Friday, 9:00am – 5:00pm
Weekends by appointment

Get honest advice and a free quote

We respond within one business day. No obligation, no sales calls unless you want them.

Semtec Freight & Customs  Β·  Australia's Import Experts  Β·  Licensed customs brokers  Β·  Operating since 1996  Β·  action@semtec.com.au  Β·  +61 3 9746 1133